How to Submit a Video with an Apple Device
1. Enable Pop-ups and turn off ‘Prevent cross-site tracking’
- Go to Settings app and select Safari
- Turn off ‘Block Pop-ups' and ‘Prevent cross-site tracking’
- For macs, this will be ‘Pop-up windows – when visiting other website allow’ and in the Privacy Tab ‘Prevent cross-site tracking’
- Clear ‘History and ‘Website Data’
- Under Privacy ‘Block All Cookies’
2. If you are still unable to upload change the Web Browser
- Try downloading and using Google Chrome or Firefox
3. Help and Support
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Still need help? Please contact the Digital Learning Team by returning to the Homepage (Support : Digital Services | Hartpury University & College )
- Raise a new ticket by clicking on ‘Report an Issue’ and Select ‘Moodle’.
- Please provide as much detail as possible
- A member of the Digital Learning Team will respond to you as soon as possible.
You may find this video useful:
![iPhone 11 Pro: How to Enable / Disable Safari Prevent Cross Site Tracking]()